Max Contact Agent Extension
Max Contact Agent Extension is a free Chrome add-on developed by MaxContact. This extension is designed to ensure that the browser is always in the forefront of the screen when the user is in a Not Ready or Dispositioning status and there is a call in queue.
With this plugin, agents using Max Contact can easily pull the browser into their view whenever there is a call waiting to be answered. This feature eliminates the need for agents to constantly switch between screens, allowing them to focus on handling calls more efficiently.
Max Contact Agent Extension is a useful tool for agents who rely on Max Contact for their call center operations. It enhances productivity and streamlines the workflow by keeping the browser readily accessible during call queues.